FAQ
Question: What kind of material is used in these products?
Answer: Our products are made from 100% Genuine Leathers extracted from Lambskin, Cowhide and other animals.
Question: Where are these products made?
Answer: Our products are made in Canada, India and other overseas countries.
Question: Is there a minimum order
Answer: There is no minimum order unless specified in product page in few cases.
Question: Do you accept Credit cards?
Answer: Yes, we can process VISA, MasterCard and American Express over the phone. Please call 905-625-8831
Question: How long do you take to ship?
Answer: We normally ship products within 2 business days.
Question: How long it takes to arrive?
Answer: Depending upon Public Holidays, it normally takes 6 to 10 Business days to arrive within Canada and USA.
Question: Do you ship internationally?
Answer: Yes, we do ship any permissible country. However, the it may take longer to arrive depending upon destination country.
Question: Do you accept Returns?
Answer: Our Return Policy is described in "Return Policy" tab under Customer Service.
Question: Do you make custom orders.
Answer: Yes, we have the expertise to manufacture any kind of Small leather Goods. Please contact us at 905- 625-8831 or send us a email at info@igicanada.com . There may be a quantity requirement based on product.
Question: Do you do Leather Repairs.
Answer: Presently, we do not have repair facilities.
Question: Do you customize products.
Answer: We can do customization only at the time of manufacturing. We do not have individual customization facility.