Repairs and Returns
- At IGI-Wholesale, we take great pride in the quality and workmanship. Your satisfaction is 100% guaranteed. If you are not happy with quality of our product simply return them within 15 days for a full refund towards the merchandise or repair / replacement. We do not refund the shipping and handling charges.
- Our warranty only covers manufacturers’ defects. It does not cover:
- Claims for minor scratches or scar wrinkles that are natural to leather
- Repairs made or attempted.
- Damage to contents (including but not limited to computers, mobile phones, etc.) due to failure of the product
- Damaged items must be reported within 3 days of receiving your order.
- You must obtain a Return Authorization Number.
- We shall not undertake any responsibility for products lost in return transit.